Privacy Policy

At Building Solutions (Perth) Ltd, we are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to: Enable JavaScript to view protected content. or write to Managing Director, Building Solutions (Perth) Ltd, Unit 42 Ruthvenfield Road, Perth PH1 3EE.

How do we collect information from you?

We obtain information from you when you when you contact ourselves and wish to use our services.

What type of information is collected from you?

The personal information we collect might include your name, address, telephone number and email address.

How is your information used?

We may use your information to:

•     process an enquiry that you have made
•     carry out our obligations arising from any contracts entered into by you and us
•     Information collected via our enquiry forms will only be used for the purpose of contacting you to     
•     answer your enquiry.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties and we will not share your information with third parties for marketing purposes.

Third Party Providers working on our behalf:

We may pass your information to our third parties for the purposes of completing tasks and providing services to you on our behalf (for example a Work Surface Supplier with regards to fitting a worktop). However, when we use third parties, we disclose only the personal information that is necessary to deliver the service as agreed with yourself. Please be reassured that we will not release your information to third parties for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with:

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our supporters and customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: Enable JavaScript to view protected content. or write to Managing Director, Building Solutions (Perth) Ltd, Unit 42, Ruthvenfield Road, Perth PH1 3EE.

You also have the right to ask for a copy of the information we hold about you.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Use of Cookies

We may also store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to make our website work as you'd expect and to make our marketing more efficient.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

We keep this Policy under regular review. This Policy was last updated in May 2018.